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Eight Ways to Get Somewhere That Matters.

Every Crown Care service exists because a standard taxi, rideshare, or broker-assigned van couldn't handle the situation well. Below is what each ride actually looks like — who it's for, what the vehicle does, and what's included in the price you see before you book.

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Service Types
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Vehicle Classes
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States Covered
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Dispatch
Sedan · Ambulatory

Standard Medical Rides

The ride you book when you or a loved one is going to a scheduled appointment — primary care, imaging, outpatient visit, lab work, pre-op consult — and a regular rideshare feels wrong. Late-model luxury sedan, professional driver in business attire, climate-controlled cabin, and the kind of driving that doesn't jostle a post-op abdomen.

90% of our ridesMetro responseSame-day available

Ideal for: primary care, follow-ups, imaging, outpatient visits, pharmacy runs, pre-op assessments, therapy appointments, vaccinations.

  • Door-to-door assistance
  • Up to 30 min wait time
  • Live GPS tracking
  • One caregiver rides free
SUV · Extra space

Premium SUV Transport

When the passenger needs space to stretch out, when a caregiver or family member is riding along, when there's durable medical equipment involved, or simply when an hour-plus ride is on the calendar and the sedan-cabin calculus doesn't add up. Full-size premium SUV, captain's chairs in many markets, and enough cargo space for a folded walker and two carry-ons.

2–5 passengersExtra cargoLonger rides

Ideal for: elderly patients with caregivers, family visits to hospital, post-hospital discharge home, longer regional rides, medical travel with luggage.

  • 3-row seating
  • Luggage space
  • Climate control
  • Up to 5 passengers
Patient in wheelchair boarding accessible van via ramp
ADA · Ramp/Lift

Wheelchair-Accessible Transport

ADA-compliant vans with hydraulic lifts or lightweight aluminum ramps, four-point wheelchair securement, and drivers trained in transfer assistance. This is not a standard sedan with a folded wheelchair in the trunk — it's a van designed for the wheelchair to roll directly in with the passenger seated, secured properly for the full ride.

Manual & power chairsScooters & aidsUp to 600 lbs

Ideal for: daily wheelchair users, post-surgical mobility needs, elderly patients with scooters, bariatric-appropriate vehicles available.

  • Hydraulic lift or ramp
  • 4-point securement
  • Trained driver transfer
  • Caregiver rides free
Learn more →
Medical transport van with rear ramp deployed for stretcher boarding
Stretcher · Non-emergency

Stretcher Transport

Non-emergency stretcher transport for passengers who cannot sit upright for the duration of the ride. Think: hospital discharge directly to home when the patient still needs to lay flat, transfers between skilled nursing facilities, or end-of-life transport home from a hospital when the family's wish is a final familiar setting. A two-person team, proper securement, and the dignity that these moments deserve.

2-person teamBariatric availableOxygen continuity

Ideal for: hospital discharges, SNF transfers, rehab facility moves, hospice transport home, bedridden passengers.

  • Proper stretcher securement
  • Trained transport team
  • Oxygen equipment handled
  • Long-distance capable
Learn more →
Airport · Medical-aware

Airport Medical Transport

Airport pickups and drop-offs handled with medical context in mind. We coordinate with airline medical desks for gate assistance, oxygen continuity arrangements, wheelchair transfers from the aircraft, and family meeting points. The driver arrives early enough to handle real-world airline delays without panic, and communicates directly with the family coordinator if the flight shifts.

Gate assistanceOxygen continuityFlight monitoring

Ideal for: inbound specialty-care visits, medical vacations, family members flying in to accompany a patient, airline medical transfers.

  • Real-time flight tracking
  • Wheelchair/oxygen coord.
  • Meet inside terminal
  • Help with luggage
Interstate · Cross-country

Long-Distance Medical Transportation

Interstate and cross-country medical transport for the moments when a flight isn't appropriate and the 10-hour drive needs to happen correctly. Second-opinion consultations at specialty centers, hospital-to-hospital transfers, relocations with ongoing medical needs, end-of-life transport home — any ride too long for a standard NEMT van but wrong for an ambulance.

Multi-stateOvernight ridesDriver rotations

Ideal for: transfers to Mayo/Cleveland/Hopkins, relocations for ongoing care, veteran post-surgical transport home, hospice transfers across state lines.

  • Driver rotations on long hauls
  • Rest-stop planning
  • Equipment cargo space
  • Firm quote per trip
Learn more →
Recurring · Standing

Recurring Appointment Rides

Dialysis three times a week. Chemo every other Friday. Physical therapy twice weekly for six months. Wound care every Tuesday and Thursday. These rides share a defining feature: miss one and the patient's medical plan is genuinely disrupted. Crown Care coordinates standing appointments once — vehicle, driver, timing — and then handles them quietly in the background. You stop thinking about transportation and start thinking about everything else.

Standing weekly/monthlySame driver when possible10% volume discount

Ideal for: dialysis, chemotherapy, radiation therapy, physical therapy, wound care, regular bloodwork, weekly specialist check-ins.

  • One-time setup
  • Coordinator knows schedule
  • Adjustments on request
  • 10% recurring discount
Concierge · VIP

Concierge VIP Transport

White-glove service for executives, visiting specialists, high-profile patients, and families who expect aviation-style discretion. Dedicated driver (not a driver pool), vehicle pre-positioned before pickup window opens, in-vehicle refreshments available on request, zero public-facing record of the booking. Available same-day in major metros, 24-hour notice elsewhere.

Dedicated driverNDA availableSame-day metros

Ideal for: executive medical travel, visiting specialist physicians, public-figure patients, discreet private transport.

  • Single-driver assignment
  • NDA on request
  • Refreshments available
  • Confidentiality protocol
Quick answers

Frequently Asked Questions

How do I book a ride with Crown Care NEMT?

Use our online booking form (takes 3 minutes) or call +1 518 666 6222. A coordinator calls you with a personalized quote within 2 hours.

What vehicles are available?

Luxury sedans, premium SUVs, ADA wheelchair-accessible vans, and stretcher transport. You select the right vehicle during booking and we match it to your needs.

Is Crown Care private pay only?

Yes — we do not bill Medicaid, Medicare, or insurance. Private pay lets us maintain premium standards that broker-dependent services cannot offer.

Not sure which service you need?

Tell Us the Situation — We'll Match the Ride.

Our online form walks you through each option with plain-language descriptions. Or just call and a coordinator will guide you in two minutes.