You've dealt with the no-shows. The late pickups that hold a bed for three extra hours. The stretcher company that arrives without the right equipment. The broker hotline that puts you on hold while your patient sits in the lobby. Crown Care is the transportation partner that ends all of that. One phone number, one coordinator, vehicles that actually show up — on time, with the right equipment, every time.
Every case manager and discharge planner knows the drill. The patient is cleared. The paperwork is done. The receiving facility is ready. And then you wait — because the transport company is late, or they sent the wrong vehicle, or they never confirmed in the first place. Meanwhile, the bed doesn't turn over, the next admission waits, and your entire schedule cascades.
Crown Care exists to eliminate that bottleneck. We're a private pay NEMT provider that works directly with healthcare facilities — no Medicaid brokers, no third-party dispatch chains, no excuses. When you call us, you reach a real coordinator who confirms the vehicle type, the timing, and the crew. Then the vehicle shows up. On time. With the right equipment. That's the entire value proposition, and we deliver it consistently because our reputation depends on it.
Discharge transportation is the most common delay we solve. We coordinate directly with your discharge planners — confirm timing, send the right vehicle, and get the patient out the door so you can turn the bed. Ambulatory, wheelchair, and stretcher transport available.
Resident transfers between facilities, medical appointment transport, specialist visits, and hospital runs. We handle recurring and one-time rides, coordinate with your nursing staff, and provide the right vehicle for each resident's mobility level.
Dialysis centers, oncology clinics, physical therapy practices — anywhere patients need reliable recurring transport. We set standing schedules, handle cancellations and rescheduling, and ensure your patients arrive on time so your clinical schedule stays intact.
Patients transitioning between rehab and home, or rehab and another care setting. We match the vehicle to their current mobility level and update the transport type as their recovery progresses — from stretcher to wheelchair to sedan.
We learn your facility's transport needs, volume patterns, and preferred workflow. Phone, email, or online portal — we adapt to how your team already works. No contracts, no minimums, no setup fees.
Your case managers and discharge planners contact us directly — no broker middlemen. Tell us the patient, the vehicle type, the timing, and the destination. We confirm in minutes and dispatch the ride.
Vehicle arrives on time, with the right equipment, staffed by trained personnel. Patient is transported safely. You get confirmation of pickup and drop-off. Every time.
When discharges aren't held up by late transport, beds turn over faster. That means more admissions, better throughput, and less frustration for your staff and patients.
Our 98% on-time rate means your patients leave when they're supposed to. We confirm every ride before dispatch, and if anything changes, your coordinator is the first to know.
No broker hotlines, no being transferred three times, no explaining the situation to a new person every call. You get a dedicated coordination team that knows your facility and your workflow.
Ambulatory sedans, wheelchair-accessible vans, and stretcher vehicles — all from one provider. You don't need three different companies for three different patients.
Interstate transfers, out-of-state discharges, and cross-country facility moves — all handled by Crown Care. One partner covers local and long-distance transport nationwide.
One ride a week or twenty rides a day. We scale to your needs without requiring contracts or minimum commitments. Volume-based pricing structures are available for high-frequency partners.
Call us or submit a contact form. A partnerships coordinator schedules a brief call to understand your volume, transport types, and workflow. We set up a dedicated booking channel — phone, email, or portal — and you can start dispatching rides immediately. No contracts, no minimums, no setup fees.
98% across all facility partner transports. We achieve this by dispatching with built-in buffer time, confirming driver availability before accepting the ride, and maintaining real-time communication with your staff on any schedule changes.
Yes. We scale capacity to your needs. Multiple discharges on the same day? We coordinate timing across vehicles and stagger pickups so your loading area doesn't bottleneck. Just give us as much advance notice as possible and we build the schedule.
Yes. We provide transport confirmations, pickup and drop-off timestamps, and ride completion reports. These can be delivered per-ride or as weekly summaries — whatever fits your administrative workflow.