Non-Emergency Medical Transportation in New York City, New York
Crown Care NEMT provides private pay, door-to-door medical transportation throughout New York City and the greater New York region, home to NYU Langone, Mount Sinai, Columbia, and Memorial Sloan Kettering — world-renowned medical destinations. Whether you need a ride to a doctor's appointment across town or a long-distance transfer to a specialty hospital, we handle the logistics so the patient can focus on getting better.
What We Offer in New York City, New York
Sedan & SUV
Ambulatory transport for doctor visits, clinics, labs and outpatient appointments in New York City.
Wheelchair Van
ADA-compliant vans with lifts, ramps and trained drivers for wheelchair users in New York City.
Stretcher
Non-emergency stretcher transport for hospital discharges, facility transfers and bed-bound patients in New York City.
Long Distance
Interstate and state-to-state medical transport from New York City to specialty centers anywhere in the US.
Hospitals and Areas We Serve in New York City
Where our New York City passengers go most often, and the communities around New York City we pick up from every week.
Medical destinations in and around New York City
- NYU Langone Health
- Memorial Sloan Kettering Cancer Center
- The Mount Sinai Hospital
- NewYork-Presbyterian
- Hospital for Special Surgery
Plus dialysis centers, infusion clinics, rehab facilities, imaging centers and private practices across the metro.
Communities around New York City
Not listed? We cover all of New York. Call for any pickup address.
Long-Distance Medical Transport from New York City
Statewide destinations include NYU Langone, Mount Sinai, NewYork-Presbyterian and Memorial Sloan Kettering (New York City), Albany Medical Center (Capital Region), Roswell Park (Buffalo) and Strong Memorial (Rochester). Out-of-state trips from New York City most often go to Vermont, Massachusetts, Connecticut, New Jersey, Pennsylvania, and we drive anywhere in the country.
Common long-distance routes
- Long Island, Westchester and the Hudson Valley to Manhattan
- Albany and the Capital Region to Boston or New York City
- Upstate cities to Roswell Park, Strong Memorial and Upstate University Hospital
How a long trip works
You tell us the pickup, destination and appointment time. We plan the route with rest stops, match the vehicle to the patient, and send one all-inclusive quote. The driver stays for the appointment or returns for the trip home. Long-distance transport from New York →
Why Patients in New York City Choose Private Pay NEMT
If you or a loved one lives in New York City and needs reliable medical transportation, you may already know the frustrations of insurance-funded NEMT: rides that arrive late, vehicles that are not equipped for the patient, drivers who do not know the area, and broker hold times that stretch past 30 minutes. Private pay removes all of that.
With Crown Care you submit your ride details, online in 3 minutes or by phone, and a coordinator assigned to the New York City area calls you back with a personalized quote. No Medicaid paperwork. No broker in the middle. No surprise fees. Just a confirmed driver, a clean vehicle matched to the patient's needs, and an on-time pickup at the door.
We handle everything from weekly dialysis runs to one-time hospital discharge rides to long-distance transfers from New York City to specialty medical centers in other states. Every ride includes door-to-door assistance and a coordinator who knows your schedule.
What Makes Crown Care Different in New York City
On Time, Every Time
Drivers arrive 10 to 15 minutes early. If traffic or weather causes a delay, New York City dispatch contacts you first, so you never wonder where your ride is.
Background-Checked Drivers
Every driver serving New York City is background-checked, insured, and trained in passenger assistance and HIPAA-aware communication.
Private and Confidential
Your medical information stays between you, your coordinator and your driver. No broker networks, no data sharing, no third-party access.
New York City Medical Transportation Guide
New York City concentrates more world-class medical institutions per square mile than arguably anywhere on earth. Memorial Sloan Kettering, NYU Langone, Mount Sinai, NewYork-Presbyterian, the Hospital for Special Surgery, Montefiore, Maimonides, the list goes on. Patients travel from across the globe to access NYC healthcare.
But for patients in the city itself, especially those with mobility challenges, wheelchair needs, or post-surgical limitations, navigating to these hospitals is the real battle. NYC's streets, subway stairs, construction, and traffic create barriers that healthy pedestrians barely notice but that wheelchair users, elderly patients, and post-surgical patients cannot overcome alone.
Major NYC Hospitals We Serve
- Memorial Sloan Kettering Cancer Center, Upper East Side
- NYU Langone Health, Kips Bay and multiple campuses
- Mount Sinai Hospital, Upper East Side
- NewYork-Presbyterian / Columbia, Washington Heights
- NewYork-Presbyterian / Weill Cornell, Upper East Side
- Hospital for Special Surgery, Upper East Side
- Montefiore Medical Center, Bronx
- NYU Winthrop Hospital, Long Island
- Maimonides Medical Center, Brooklyn
- NYC Health + Hospitals / Bellevue, Kips Bay
Serving All Five Boroughs
Manhattan
Most of NYC's top hospitals are in Manhattan. Crown Care navigates the island's congested streets and complex hospital campuses to deliver patients directly to the correct entrance, not a nearby intersection.
Brooklyn
Maimonides Medical Center, NYU Langone Brooklyn, and Brooklyn Methodist serve Brooklyn's diverse communities. Crown Care provides wheelchair and ambulatory transport throughout the borough.
Queens
NYC Health + Hospitals/Queens, Jamaica Hospital, and Long Island Jewish Medical Center serve the borough. LaGuardia Airport pickups for inbound patients are available.
The Bronx
Montefiore Medical Center is the Bronx's dominant medical system. Crown Care provides medical rides throughout the Bronx and between the Bronx and Manhattan hospitals.
Staten Island
Staten Island University Hospital serves the borough. Many Staten Island patients travel to Manhattan for specialty care, Crown Care handles these cross-borough trips.
NYC-Specific Challenges
Traffic and Parking
NYC traffic is unpredictable. Crown Care drivers build in buffer time, know alternate routes, and are familiar with hospital loading zones and medical transport parking procedures.
Building Access
Many NYC patients live in walk-up apartments without elevators. Inform your coordinator about stairs, building access, and any doorman/entry requirements. Drivers are prepared to assist on stairs when safe to do so.
Wheelchair Navigation
NYC sidewalks, curb cuts, and building entrances present real obstacles for wheelchair users. Crown Care's wheelchair transport uses ADA-compliant vans and drivers trained in urban wheelchair navigation.
NYC Airport Medical Transport
We provide medical transportation to and from JFK, LaGuardia, and Newark airports for patients traveling to NYC hospitals. The driver meets you at the terminal with the appropriate vehicle, sedan, wheelchair van, or stretcher, and brings you directly to your hospital or hotel.
Other Cities in New York
Frequently Asked Questions: NEMT in New York City
Does Crown Care NEMT serve all of New York City?
Yes. We provide door-to-door private pay medical transportation throughout New York City and the surrounding New York area, including suburbs and neighboring communities. Sedan, SUV, wheelchair van and stretcher transport are all available.
How do I book a medical ride in New York City?
Use our online booking form; it takes about 3 minutes. Enter your New York City pickup address, destination, date and time, and vehicle needs. A coordinator calls you with a personalized quote, usually within 2 hours. Or call +1 518 666 6222.
What vehicles are available in New York City?
Sedans for ambulatory patients, SUVs for extra space, wheelchair-accessible vans with lifts or ramps, and stretcher vehicles for bed-bound passengers. You choose the vehicle when you book.
How much does a medical ride cost in New York City, New York?
Every ride in New York City is quoted individually based on distance, vehicle type and any special needs. We do not publish fixed rates. Submit a request and we call you with an exact, all-inclusive price before anything is confirmed.
Can I set up recurring rides in New York City?
Yes. We coordinate standing weekly or monthly transport for dialysis, chemotherapy, physical therapy and other recurring appointments in New York City. Set it up once and we keep the same vehicle type and, when possible, the same driver.
Can you take me to NYU Langone Health?
Yes. NYU Langone Health is one of the most common destinations for our New York City passengers. We drop you at the patient entrance, and the driver can wait or return for the trip home.
Which areas around New York City do you cover?
All of New York City plus Manhattan, Brooklyn, Queens, The Bronx, Staten Island, Long Island, Westchester. If your pickup is farther out, call us; we cover the whole state of New York.
Can you navigate to hospitals in Manhattan during rush hour?
Yes. Our drivers are NYC veterans who plan routes with traffic in mind. We depart early enough to ensure on-time arrival even during peak congestion.
What if I live in a walk-up apartment?
Tell your coordinator about stairs when booking. Our drivers assist on stairs when safe. For patients who cannot navigate stairs, we can discuss alternative solutions.
Do you serve the tri-state area?
Yes. We provide medical transportation across NYC, Long Island, Westchester, northern New Jersey, and southern Connecticut. Cross-state trips to Philadelphia, Boston, and beyond are also available.