Crown Care NEMT provides private pay, door-to-door medical transportation throughout New Haven and the surrounding Connecticut shoreline. New Haven is home to Yale New Haven Hospital — one of the top-ranked teaching hospitals in the Northeast — along with Smilow Cancer Hospital, Yale-New Haven Children's Hospital, and the Yale School of Medicine's extensive network of specialty clinics. Whether you need a sedan to a cardiology appointment on Park Street, a wheelchair van to Smilow for chemotherapy, or a long-distance transfer from another state for specialty surgery, Crown Care ensures you arrive comfortably and on time.
Luxury ambulatory transport for appointments at Yale New Haven Hospital, Smilow Cancer Hospital, and clinics across New Haven.
ADA-compliant vans with hydraulic lifts, ramps, and trained drivers for wheelchair users throughout New Haven and the shoreline.
Non-emergency stretcher transport for hospital discharges, facility transfers, and bedridden patients at Yale New Haven Hospital.
Interstate medical transport to and from New Haven — bringing patients to Yale New Haven from anywhere in the Northeast and beyond.
Yale New Haven Hospital is the flagship of the Yale New Haven Health System and one of the most respected teaching hospitals in the United States. Its medical campus in downtown New Haven includes Smilow Cancer Hospital — a nationally recognized cancer center that draws patients from across New England and the tri-state area — and the Yale-New Haven Children's Hospital, which handles some of the most complex pediatric cases on the East Coast. The hospital's location along York Street and Park Street, right in the heart of New Haven's urban core, means that parking is limited, traffic can be challenging, and patients with mobility issues face real obstacles getting to their appointments.
For many patients, especially elderly residents in communities like East Haven, Hamden, West Haven, Milford, and Orange, driving to downtown New Haven for medical appointments is no longer feasible. Traditional ride-hailing services cannot accommodate wheelchairs or stretchers. Medicaid NEMT brokers in Connecticut involve wait times, limited vehicle availability, and drivers who may not know the Yale New Haven campus layout.
Crown Care provides a better option with private pay medical transportation designed for the patient experience. You submit your ride details online or by phone, and a real coordinator calls you back with a personalized quote. We know the Yale New Haven Hospital campus — the main entrance on York Street, the Smilow entrance on Park Street, the children's hospital drop-off, and the satellite clinics on Long Wharf and throughout Greater New Haven. Our drivers arrive early, assist at the door, and wait as long as needed.
We also provide long-distance transport for patients traveling to Yale New Haven from other parts of Connecticut, from New York City, from Rhode Island, and from further afield. For patients undergoing multi-week treatment protocols at Smilow Cancer Hospital, we set up standing recurring rides so the same driver arrives at the same time for every session — providing consistency and comfort during a difficult time.
Our drivers arrive 10-15 minutes early. If I-95 traffic or weather causes any delay, our New Haven dispatch contacts you proactively — you never have to wonder where your ride is.
Every driver serving New Haven is background-checked, fully insured, and trained in passenger assistance and HIPAA-aware communication.
Your medical information stays between you, your coordinator, and your driver. No broker networks, no data sharing, no third-party access.
Yes — we provide door-to-door private pay medical transportation throughout New Haven and the surrounding shoreline communities, including East Haven, West Haven, Hamden, Milford, Orange, and Branford.
Use our online booking form — it takes about 3 minutes. Enter your New Haven pickup address, destination, date/time, and vehicle needs. A coordinator calls you with a personalized quote, usually within 2 hours. Or call us directly at +1 518 666 6222.
Absolutely. We regularly transport patients to and from Smilow Cancer Hospital on Park Street, as well as all other Yale New Haven Health facilities. Our drivers know the campus drop-off points and parking logistics.
Every ride in New Haven is quoted individually based on your distance, vehicle type, and special needs. Submit a ride request and we call you with an exact, all-inclusive price before anything is confirmed.
Yes — we coordinate standing weekly or monthly transport for chemotherapy at Smilow, dialysis, physical therapy, and other recurring appointments. Set it up once, and we handle it going forward with the same vehicle type and driver when possible.