If you've ever had a ride show up without a ramp, or watched a driver struggle with a securement system he clearly hadn't been trained on, you already know why this page exists. Crown Care wheelchair transportation means: ADA-compliant van, hydraulic lift or ramp, four-point securement, trained driver at your door, on time. Private pay, all 50 states.
Most wheelchair transportation services treat accessibility as an afterthought. The van technically has a ramp, but it's rusty. The driver technically got training, but he still asks you to "just hold on" during the transfer. The ride was technically on time — forty minutes late. These aren't edge cases. For wheelchair users and their families, this is the standard experience with broker-assigned NEMT.
Crown Care operates differently because we're private pay. We choose our vehicles and drivers, not a broker. Every wheelchair van in our network passes the same inspection: ramp or lift functionality, securement system integrity, interior space, cleanliness, and driver competency. If a vehicle doesn't pass, it doesn't get assigned to your ride.
Hydraulic lift or lightweight aluminum ramp, adequate interior width, proper lighting, climate control. Not a converted cargo van — a purpose-built accessible vehicle.
Your wheelchair is secured with four tie-down straps to floor-mounted anchors — not bungee cords, not a single strap, not "just hold the brakes." Federal transit-grade securement on every ride.
Every driver assigned to wheelchair transport has completed hands-on training in safe transfers, mobility assistance, ramp/lift operation, and patient communication.
Driver comes to your door — inside the building if needed — and accompanies you from your home to the vehicle, and from the vehicle to the destination entrance. Not curbside.
One caregiver or family member rides along at no additional cost. They can sit beside the passenger for comfort and communication.
Your medical information, appointment details, and personal data stay between you, your coordinator, and your assigned driver. No broker networks, no third-party data sharing.
ADA-compliant van ready for boarding
Trained hands-on assistance at every step
Dialysis three times a week, chemotherapy every other Friday, physical therapy twice weekly. Standing appointments where missing a ride means missing care. We coordinate the schedule once and handle it going forward — same vehicle type, same driver when possible.
Patient is being released in a wheelchair and the family sedan doesn't have a ramp. We coordinate directly with the discharge planner on timing, bring the right vehicle, and handle the transfer from the hospital entrance to home.
A cardiologist in the next city, an orthopedic surgeon two hours away, a second opinion at a university medical center across state lines. We handle local, regional, and interstate wheelchair transport.
Some clients use us for non-medical needs — visiting family, attending church, grocery trips, social events. If you use a wheelchair and need reliable door-to-door transportation, we're available regardless of destination type.
Manual wheelchairs, power wheelchairs, motorized scooters, and other mobility devices. Our vans accommodate chairs up to 34 inches wide. For passengers over 400 lbs, we have bariatric-capable vehicles with reinforced lifts — please mention weight range at booking so we assign the right vehicle.
Yes. Every wheelchair transport driver is trained in safe passenger transfer, wheelchair securement, and mobility assistance. They help at the door, operate the ramp or lift, position and secure the wheelchair inside, and reverse the process at the destination. You or your family member don't need to lift anything.
Yes — every wheelchair-accessible vehicle meets ADA standards. This means proper ramp width and grade, adequate interior clearance, functioning securement anchors, and accessibility signage. We audit partner vehicles quarterly.
One caregiver or family member rides free. Additional companions can ride up to vehicle capacity at no extra charge. If you need the caregiver to sit next to the passenger, mention it at booking and we'll ensure the right seating configuration.
Every ride is quoted individually based on distance, state, and equipment needs. Submit a ride request and we call you with a personalized all-inclusive quote — no obligation, no hidden fees.
