Airport Medical Transportation: Arranging Your Ride
When a patient needs to fly for medical treatment — a second opinion at Mayo Clinic, a surgery at a specialty center, or a return home after being treated far from home — the airport becomes a critical link in the transportation chain. Standard airport shuttles and taxis are not equipped for patients with wheelchairs, stretchers, or medical equipment. That is where medical airport transportation fills the gap.
Who Needs Airport Medical Transportation
- Wheelchair users flying for medical appointments in another city
- Post-surgical patients returning home after treatment at an out-of-state hospital
- Cancer patients traveling to specialty treatment centers
- Elderly patients who need assisted transfer between the airport and their home or hotel
- Organ transplant patients traveling to transplant centers
How Airport Medical Transport Works
To the Airport
The driver picks you up at your door — home, hotel, or medical facility — and drives directly to the airport. For wheelchair patients, the ADA-compliant van brings you to the terminal entrance. The driver assists you from the vehicle to the airline's wheelchair assistance desk or curbside check-in.
From the Airport
The driver meets you at the designated arrival pickup area (or at the gate if arranged with the airline). They assist you to the vehicle, load luggage and medical equipment, and drive directly to your destination — hospital, hotel, family home, or care facility.
Coordinating with Airlines
Most airlines offer wheelchair assistance and medical accommodation. When booking your flight, inform the airline about:
- Wheelchair needs at the gate
- Medical equipment you are carrying (portable oxygen, mobility devices)
- Any assistance needed during boarding and deplaning
Crown Care coordinates with your flight schedule to ensure the driver arrives before your flight lands (for pickups) or with enough time for check-in (for drop-offs). If your flight is delayed, we monitor it and adjust the pickup time.
Vehicle Options
The same vehicle types available for medical appointments apply to airport transport:
- Ambulatory sedan/SUV — for patients who can walk with minimal assistance
- Wheelchair-accessible van — for wheelchair users needing ramp or lift access
- Stretcher vehicle — for patients who must travel lying down
Book Airport Medical Transport →
Tips for Airport Medical Rides
- Book your medical transport at the same time you book your flight
- Provide your flight number so the driver can track arrivals and departures
- Arrive at the airport at least 2.5 hours before domestic flights when using wheelchair assistance
- Keep medications and essential medical documents in your carry-on
- Inform your coordinator about luggage quantity and medical equipment so the right vehicle is assigned
Major Airports We Serve
Crown Care provides airport medical transportation at every major airport in the United States, including:
- Miami International (MIA) and Fort Lauderdale (FLL)
- JFK, LaGuardia (LGA), and Newark (EWR)
- Houston George Bush (IAH) and Hobby (HOU)
- Los Angeles International (LAX)
- Atlanta Hartsfield-Jackson (ATL)
- Chicago O'Hare (ORD) and Midway (MDW)
- Dallas-Fort Worth (DFW)
- Phoenix Sky Harbor (PHX)
- Philadelphia International (PHL)
- Tampa International (TPA)
Do not see your airport? We serve them all — call +1 518 666 6222 for any airport pickup or drop-off.
Frequently Asked Questions
What if my flight is delayed?
Provide your flight number at booking. We monitor flight status and adjust the pickup time automatically. You will not be charged extra for flight delays.
Can you transport my medical equipment?
Yes. Portable oxygen, wheelchairs, walkers, and other medical equipment are accommodated. Let your coordinator know what you are bringing so the right vehicle is assigned.
Do you offer round-trip airport service?
Yes. Book both the airport drop-off and pickup together. Your coordinator manages both legs and adjusts for any schedule changes.